This article only applies if your domain name is set to use the free DNS servers provided by eNom, our domain registrar. Typically if you are paying for web hosting through QTH.com, then you will use the DNS "Zone Editor" in your cPanel control panel to manage DNS records. Or, if you are hosting your website elsewhere, you would usually use that provider's DNS system.
How to tell if you are using the eNom free DNS servers, QTH.com DNS servers, or other DNS servers:
- Go to https://mxtoolbox.com/Whois.aspx to do a WHOIS Lookup for your domain (Link opens in new tab/window).
- Type in your domain name, and click "Whois Lookup"
- Look in the results for the entries that say "Name Server", like this:
- * If the Name Servers all end with "name-services.com", as in the example above, then you are using the eNom free DNS servers and can use the instructions below to manage DNS records.
* If the Name Servers look like NSxx.QTH.com, then you can use the DNS "Zone Editor" in your cPanel control panel to manage DNS records (contact QTH.com Support if you need help).
* If the Name Servers say anything else (not name-services.com and not QTH.com), then you need to contact your DNS provider for assistance.
OK, I have verified I am using the eNom free DNS servers. How can I edit DNS records for my domain?
- Go to https://hosting.qth.com and click Account, then Login (if you are not logged in already)
- Click "Domain Services" on the TOP menu, then click "My Domains"
- Click the "Wrench" icon to the right of the domain you wish to manage DNS for.
- Click "DNS Management" on the LEFT menu to edit DNS records.
- NOTE: if "DNS Management" is missing from your menu, you can place a NO COST order to enable this feature. Just follow the first 3 steps above to manage your domain, then on the LEFT menu, choose "Addons" and order the free "DNS Host Record Management" service.
