I am having trouble deleting some files and folders via FTP

This usually happens if you are on one of our servers that is not running PHP in an suPHP environment. Without suPHP, PHP scripts generate files that are owned by the Apache (web server), and not owned by your username. Just contact QTH.com Support and let us know what you need removed, and we'd be happy to help. If you will be using PHP scripts and want to get around this problem in the future, let us know and we'll move your website(s) to one of our servers that is running in an suPHP environment.
  • 1 Els usuaris han Trobat Això Útil
Ha estat útil la resposta?

Articles Relacionats

Seeing list of files, not home page

Like all linux-based web servers, your 'home page' must be named index.htm or index.html,...

Add-on Domains

Most of our web hosting packages allow you to have multiple domain names. The additional domains...

Parked Domains

Most of our web hosting packages allow you to have multiple domain names. The additional domains...

Get Web Hosting and EMail Instructions resent to you

When you first signed up for Web Hosting service with QTH.com, you would have received an email...

AWStats Statistics - Definitions

Here is a link to a page that defines each of the terms in AWStats, including Unique Visitor,...